Warranty and Service

How Do You Get Service?

To make a warranty claim, you must contact either Masco Bath or an authorized Masco Bath Sales Representative by email, fax or telephone within 30 days of discovering an issue.

  • Email: customercare@mascobath.com
  • Phone: 1-800-632-0911
  • Fax: 1-800-822-9011

Contact Hours are:

Monday thru Friday, 8:00 a.m. - 6:00 p.m. EST